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Despite multiple contacts with the casino and assurances of resolution within 24 hours, the issue had persisted for five days. We had advised the player to wait for 14 days, as withdrawal processing could take up to two weeks. After two weeks, the casino had informed that the withdrawals were rejected due to technical reasons and the funds had been returned to the player’s game account. The player from Japan had his account suspended and was unable to withdraw his balance. The casino had requested a screenshot of personal data from Sticpay’s website, which the player had found impossible to provide, thus hindering his withdrawal process.
The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player struggles to withdraw his balance due ongoing verification. The player from India deposited 1000 INR and 3000 INR, but the amounts were not added to his casino account. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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The player made a few successful deposits and withdrawals during a two months period but after his last withdrawal request was made, his account was blocked. The casino asked him to send documents for verification but it was taking way longer than expected. For over two months period, the casino kept on asking the player to provide the documents all over, again and again, they even had two Skype phone calls. Later on, the player was accused of breaking multiple rules in the casino.
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The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account. We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests.
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The player from Morocco is experiencing difficulties withdrawing his winnings due to ongoing verification. After some time the situation was resolved and the player has received his payment. ”Inform2Tuhim” from India complained about the fact that the three deposits he had made 3 months ago were still not credited to his player’s account. The casino responded that the problem was on the side of player’s payment system.
The casino keeps requesting for documents and delaying responses despite the player complying with all their demands. The player from Benin had his account locked with a balance of $3500. Despite providing all requested documents, including ID, screenshots, and a picture holding the ID, he stopped receiving replies and could not access his account or funds. We attempted to gather more information from the player to proceed with the investigation but received no response. Consequently, the complaint was rejected due to a lack of communication from the player. Bookies Bonuses is a comparison website for online bookmakers and betting offers.
The player had previously been able to make withdrawals, but the account suspension had suddenly occurred on April 29. The casino’s verification process had been ongoing, with the player having provided ID and account confirmations for Sticpay and Jeton. The casino then requested a photo of the player holding his ID and phone next to his face.
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Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The complaint was rejected as it was sports betting related. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing funds.
Our site features all of today’s cricket betting tips and predictions for games taking place all over the world, from Tests to T20s and IPL, with ODI also included. Betting tips featured on TheTopBookies are produced by cricket fans who have a massive amount of knowledge and expertise about the sport. They use a deep level of analysis in order to make sure their predictions result in winning wagers at your favourite betting app.
The player from Mexico has been trying to withdraw his winnings, but he keeps receiving an error message. The player from India had their account disabled due to a suspicious deposit. The player was advised that the investigation will take 180 days.
The case, was successfully resolved, and the player passed through the verification process. The complaint was rejected as the player stopped responding. The player from Cambodia is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Poland deposited in the casino, but the amount wasn’t credited to the casino balance.
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The player had complied with all document requests, but the casino did not immediately respond or unlock the account. Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk. We attempted to assist the player and requested more information to clarify the situation.
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Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from Chile had won a prize of 18,750 pesos in the Spinomenal tournament but hadn’t received the money even after 6 days. The casino’s support had promised to look into the matter; however, the resolution was delayed. We had requested additional evidence from the player to better understand the situation.
She had sent another set of documents to Mexico, but the issue had remained unresolved as the casino was awaiting the delivery. After a lack of response from the player to the team’s inquiries, the complaint had been rejected. The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group. Despite reaching out to 1xbet’s customer support, he had not received clear information.
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We had requested further details and communication records from the player for investigation. However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information. The player from Benin had had his 1xbet account verified three times and had made several withdrawals.
The casino then sent the player an email in which they promised to return his deposit. The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player, Maria, requested a withdrawal of $3,000 and was asked by the casino to send documents for verification via email. Shortly after that, her account was blocked and she was asked to send more documents via land mail, which cost her €50 to do so.
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The player from Germany asked the casino to get self-excluded due to his gambling addiction. He wanted to get his €600 worth of deposit back and the security team asked him to provide documents for verification. He also provided his medical report via mail and was asked to wait for all this to process. Later on, the casino asked for more time and when six months passed since he filed the complaint, all of his documents at this point became invalid for verification. Towards the end of the discussion, the casino claimed that the player lost his deposit before he asked to be self-excluded.
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The player from Argentina had their account blocked by the casino, which was holding $550 in winnings, due to claims of having multiple accounts. The player admitted to having created three accounts, one with the help of his brother. It was explained that creating multiple accounts was a violation of the casino’s terms and conditions. Consequently, the complaint was rejected, and the player was advised to adhere to the rules in the future. 1Xbet never disappoints when it comes to bonuses and promotions. I’ve received various offers that boost my betting experience and increase my chances of winning.
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The player then escalated the issue to the Curacao eGaming Authority for further investigation. The Complaints Team was awaiting the regulator’s decision at the moment before finalizing the status of the complaint. Later, the decision of the Curacao eGaming was published in favour of the casino, so the complaint was rejected in the end, following CEG’s arbitrament. The player from Russia had faced issues with a delayed withdrawal of 40,000 rubles from the casino. Despite having received a notification that the withdrawal was complete, the funds hadn’t appeared in his bank account.
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In short, EV stands for Expected Value and it’s used as a way to measure the gap in probability between two parties. In this case, the OddAlerts Probability Model and the sportsbooks around the world. For the value bets you see on this page, we are comparing our implied odds against Bet365, Pinnacle, and 1xBet. Betting on the draw can be a very profitable system with the odds usually 3.00 or higher. It’s a very tough market to crack, especially when using no tools and nothing but your own intuition.
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Consequently, we had to reject the complaint due to lack of further response from the player. The player from Brazil had reported that 1xbet Casino had closed their account, allegedly due to a self-declared gambling addiction. The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.
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The casino never provided any and this case remained unresolved. The player from Nigeria has been accused of opening multiple accounts. After investigating the issue, it became clear that the decision of the operator was exclusively related to sports betting.
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The player from Morocco has been blocked and accused of providing falsified documents. After a verification process was complete, the player was successfuly verified and his winnings were paid. After number of weeks, the casino was not able to provide us with any specific information of the player’s request nor any solution, therefore we have closed this complaint as unresolved. The player from Argentina is struggling to withdraw from the casino due to a limited choice of payment methods. Browse all bonuses offered by 1xBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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The player from Argentina had two accounts with an online casino, one linked to an email, and the other to a phone number. Due to a misunderstanding, both accounts had been blocked, one of which had contained his funds. The player had been trying to resolve this issue since February with no response from the casino. The player had clarified that neither of his accounts had been verified, and he had not activated any bonuses. After our intervention, the casino had informed that the player’s request was being processed, and his documents were under review.
1xBet is an exciting casino site for how it supports players from all corners of the world. It has support for everyone from English and French to Russian and Turkish. Please note, internal review requests should be made within 40 working days of the initial response. Beating the bookies is hard, so to stand a chance you need an edge over them. If you can find a bet that is priced at less than it’s worth, then you have a value bet.
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The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity. The player provided the requested information, but it was discovered that the account belonged to a relative. As we didn’t deal with complaints submitted on behalf of a third party, this complaint was rejected.
1xBet even accepts a range of crypto-currencies, including Bitcoin, but also Litecoin, Dogecoin and many more. The player from Belarus is experiencing problems with completing KYC. The casino keeps asking him to send the same documents over and over. The player provided everything and then he was accused of having multiple accounts. Unfortunately, the casino only described what happened without providing supporting evidence, therefore we were forced to close this case as unresolved. The player’s bonus was not credited as the casino claims that they did not send him any promotional offer.
As the player’s funds were not withheld, we did not assist further. The player from Turkey had difficulty completing the verification https://betandyoucasino.com/ process at the casino. The security team had rejected the player’s old passport, which was no longer active, and his recent attempts using a new passport were deemed unsatisfactory. We suggested the player wait at least a week for the casino to finish the verification process. However, the player did not respond to further messages, leading us to reject the complaint due to lack of communication.
The player from Argentina couldn’t redeem match bonus on his first deposit of the day. He was advised to place another deposit unfortunately, bonus was activated for the first, lower, deposit. The player struggles to verify his account for yet unknown reason. The player’s account got blocked and the balance was confiscated. Although the casino explained the situation, it was not able to provide us with the relevant evidence supporting its claims and decision. The regulator decided this case in favor of the casino, and we accept this final decision.
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The player from Pakistan is experiencing some issues with the gameplay. The player from Italy is experiencing difficulties withdrawing her winnings. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request. The player from Peru is experiencing difficulties withdrawing his funds.
The player requested a withdrawal that was supposed to be sent to his PayPal account. Later on, the PayPal had closed the player’s account with them claiming that he had used fake accounts to receive the money from. The player made a complaint 7 months after the issue occurred. He said he had requested a withdrawal, it was accepted and he received vouchers to his email.
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The wagering requirement for this bonus is 5 times the bonus amount. Only accumulator bets are calculated towards the requirement and they have to be placed on at least 3 events at odds of 1.40 or higher. The player had two previous successful withdrawals behind him.
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We had advised him to forward his payment receipt for further investigation, but he had not responded to our messages. As a result, we were unable to proceed with the investigation or provide potential solutions. The complaint was rejected due to the lack of response from the player. The player from South Korea had deposited 5,000,000 KRW into his 1xbet account but mistakenly transferred 10,000,000 KRW. Only half the amount was credited, and the remaining amount was neither credited nor refunded.
He had deposited 10,000, which was debited from his bank account but was never credited to his 1xBet account. Despite having provided relevant screenshots multiple times, including a bank statement, and following up at length, the problem remained unresolved. We had requested additional evidence from the player, including a comprehensive bank statement, to investigate the issue further. However, due to the lack of response from the player, we had to reject the complaint. We were unable to provide further assistance or solutions without the necessary information. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success.
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We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao. Consequently, we had to reject the complaint due to the player’s decision.
The player alleged that 1Xbet was repeatedly requesting, in this case, an apostilled document. After an extended correspondence between the player, the casino, and the Complaints Team, the casino received the player’s apostilled document via postal service. Following this, the player’s verification was completed, and the player was permitted to withdraw the remaining funds. The player confirmed that the withdrawal had been processed successfully and has received the winnings.
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The player from Argentina has deposited money into casino account but the funds seem to be lost. The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’.
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The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. The complaint was rejected because the player didn’t respond to our messages and questions. ”Cosmo54” from Russia complained about verification issues.
It quickly became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. The player from Turkey has been struggling to withdraw their winnings. The player’s self exclusion failed as she was able to open new accounts. ”Abhibhan” from India made a deposit of 10,000 INR which was debited from his bank account but not credited to his player’s account. Almost 3 months later, he still didn’t get the refund from casino.
Despite extending the response time by 7 days, the player had failed to respond. Consequently, we were unable to investigate further and had to reject the complaint. The player from Egypt had reported an issue with a deposit he had made on October 31st, which had been deducted from his Vodafone cash wallet but not credited to his casino account. Despite having reached out to the casino’s support and provided all necessary details, he had received no solution or response for over 20 days. We had advised the player to contact his payment provider for an investigation. The player had continued to express his frustration over the delay, insisting that the transaction was successful.
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